
Digital Application Support SCQF Level 6
Master Digital Applications with Our SCQF Level 6 Modern Apprenticeship
About the Course
Comprehensive Foundation
The Modern Apprenticeship in Digital Applications provides a thorough grounding while offering opportunities for specialisation in structured data processing or multimedia applications.
Practical Problem-Solving
Upon completion, you’ll possess the ability to troubleshoot and resolve issues using diverse application software packages relevant to your business environment.
Industry-Aligned Skills
Beyond technical proficiency, you’ll demonstrate sound understanding and practical skills aligned with the industry context in which you operate.
Industry Excellence
Sector-specific specialisation
More than 10% of the qualification encompasses sector-specific units tailored to your industry.
Ensuring you’re well-versed in the specific challenges and requirements of your chosen field.
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Course Overview
Overall Award & Level
Diploma in Digital Application Support SCQF Level 6
Additional Certification
Due to framework requirements and enhancements this can vary depending on what route is taken. To cover Office applications, we fully encourage candidates to undertake Microsoft Office Specialist as part of the added value training we provide.
We also provide additional Microsoft certifications should it be required. Please see course structure section for further details.
Certificates
SCQF L6 Awarded by SQA
Modern Apprenticeship Certification is awarded by Sector Skills Council The Tech Partnership
Microsoft (Should vendor exams have been undertaken)
Entry Requirements
No set requirements, however, the role must be relevant to the qualification being undertaken.
Method of Study
Blended and work-based learning.
Duration
The recommended duration for this framework is 12 – 18 months. However, consideration of any Recognised Prior Learning (RPL) will be taken into account for planning the duration for individuals on a case-by-case basis; therefore, the award may be completed in the optimum timescale.
Assessment Methods
Assessment methods may include gathering product evidence, personal reflective statements, workplace observation, witness testimony and/or professional discussion.
Start Date
This is a roll-on, roll-off programme therefore there is no fixed start date.
Locations
Remote and work-based.
Course Structure

Specialise in Success: Advanced Digital Skills Training
The Digital Application Support framework comprises four essential components integral to the apprenticeship structure.
Primary SVQ certification aligned with industry standards
Core skills development for workplace effectiveness
Microsoft user units for essential software proficiency
10-credit industry units tailored to your environment
Customized for Your Industry
Together, these elements form a comprehensive and well-rounded training program, ensuring apprentices acquire the necessary skills, knowledge, and practical experience to excel in the field of digital application support.
Industry-Aligned Training
Units directly tied to the apprentice’s working environment ensure immediate practical application of learned skills.

Qualification Breakdown
Mandatory Units
- Developing Personal & Team Effectiveness Using IT 3
- Health & Safety in IT & Telecoms
- Understanding the Potential of IT 3
- Digital Information Management
- Digital Communications
- Digital Network Environments
- Optimise IT System Performance 3
Occupational Mandatory Units
Tailored Selection: Below is a list of common optional units, which are for illustrative purposes only. There is a vast selection to choose from; however, these will be tailored to individual needs.
- Using Collaborative Technologies 2
- Multimedia Software 3
- IT & Telecom System Security 2
+ Additional units available based on industry requirements
Core Skills
There are 5 core skills for the framework, however some of these will be naturally embedded in the award. There are two units which are not naturally covered, therefore will need to be undertaken as part of the apprenticeship framework if not already achieved. This can be seen on a Core Skill Profile provided by SQA.
Communication
SCQF Level 5
Numeracy
SCQF Level 5

Office Applications
PC Passport
- • Word Processing
- • Spreadsheets
- • Presentations
OR
ITQ Units
Same topics covered through ITQ qualification units
Industry Specific Unit(s)
Ten credit points at either SCQF Level 5 or SCQF Level 6 are derived from industry-specific units directly related to the employer.
These units are selected based on their relevance to the candidate’s job role, adding a valuable layer of business or industry context to the digital applications utilised in their work.
Tailored to your specific industry needs
Added Value Training
We offer optional added-value training from a range of commercial vendors, such as Microsoft, to complement apprenticeships. These certifications serve as a valuable enhancement, allowing apprentices to tailor their learning experience based on individual needs and preferences.
By incorporating Microsoft certifications, apprentices have the opportunity to acquire specialised skills that align with their career goals within their given field. For more information, please visit our Microsoft Technical portfolio.
Schedule a Consultation
Ready to take the next step in your Digital Application Support career? Speak directly with one of our knowledgeable experts today. They’re ready to answer all your questions.
Prefer to reach out online? Visit our enquiry form to get all the information you need at your fingertips. Your journey towards becoming a Digital Application Support starts here.
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0141 222 2227
